LEYVA-ROJAS, Jessica; LEYVA-ROJAS, Virginia. Chatbots and customer satisfaction in the hotel sector of a Peruvian province. Gestionar: revista de empresa y gobierno, [S. l.], v. 6, n. 1, p. 36–46, 2026. DOI: 10.35622/j.rg.2026.01.003. Disponível em: https://revistas.inudi.edu.pe/rg/article/view/402. Acesso em: 26 aug. 2026.